FAQs

What payment forms do you accept?

We accept all major credit cards, Paypal and Zip Pay.

 

What size are my pieces?

Please refer to the description on the product pages for measurements.

 

Can I customise a piece of jewellery?

Yes! For custom requests please contact us at hello@vacancymode.com

 

How long does shipping take?

Please refer to our shipping + returns page.

 

How do I care for my VacancyMode Jewellery?

- Our jewellery doesn't like to swim. So avoid wearing your pieces in the ocean, pools, baths, showers, lakes, creeks, foam parties etc.

- Be gentle with me. Avoid banging or scraping your jewellery on table tops, laptops and other hard surfaces. Also avoid contact with perfume and lotions.

- Store me in a quiet, dark safe place. When giving your jewellery a bit of time out make sure they're in a dry space out of direct sunlight.

- To avoid loss and or tangled items please don't throw them in the bottoms of your beach, yoga or shopping bags. 

 

Can I include a love note on my order?

Absolutely! When you've opened your cart, place your note in the space provided. We will make sure your loved one receives it.